Methodology of Performance Management of Three Star Hotel Employees

Methodology of Performance Management of Three Star Hotel Employees

Project description
How to do Research Methodology of Performance Management of Three Star Hotel employees:
(i) Primary Data:
By Quantitative (Survey):
E.g. 100 employees (out of 200)
– Anonymous survey (confidentiality)
– Create a Questionnaire (minimum 20 questions)!*
– Paper questionnaire – self-administered
By Qualitative (Interviews):
E.g. 10 managers (out of 35 managers)
-Anonymous (confidentiality)
-Location: Hotel Marketing Room
-Create 10 questions!*
(ii) Methods of Data Analysis
– Explain further through example:
For quantitative diagram methods – excel or SPSS
a.) Frequency Tables
b.) Charts: pie/bar/histogram
c.) Descriptive Statistics: mode, median, mean, standard deviation
d.) Bivariate Statistics: pearson correlation, t-test, regression, anova
For qualitative diagram method
– No statistics–> interpretation
– Relate the data to the main issues (research objective) –> compare with survey

*Discuss which method (Quantitative or Qualitative) suit better in doing Research Methodology of Performance Management of Hotel employees? Give recommendations for improvement.
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